Terms of Service

Last Updated: January 5, 2025

1. Acceptance of Terms

By accessing or using Audio Chatly ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Service

Audio Chatly is an AI-powered audio transcription and chat service that allows users to:

  • Upload audio files for transcription using Azure OpenAI Service (Whisper model)
  • Chat with AI about transcribed content using Azure OpenAI Service (GPT-4 model)
  • Share transcripts with others via secure links
  • Track usage across different subscription tiers

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Obligations

You agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Use the Service only for lawful purposes and in accordance with these Terms
  • Not upload any audio files containing illegal, harmful, or offensive content
  • Not attempt to interfere with or disrupt the Service
  • Not reverse engineer, decompile, or disassemble any part of the Service

You are responsible for all activities that occur under your account, whether authorized by you or not.

4. Subscription Plans and Payments

Audio Chatly offers subscription plans with different features and usage limits. For current pricing and plan details, please visit: https://audio.chatly.shop/pricing

Subscription fees are processed through Stripe. By subscribing, you agree to pay the fees associated with your chosen plan. Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time through your account settings.

All fees are non-refundable except as required by law or as specified in our Refund Policy.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Audio Chatly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the audio files and transcripts you upload. By using the Service, you grant Audio Chatly a limited, non-exclusive license to process, store, and transcribe your audio files solely for the purpose of providing the Service.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Service without our express written permission.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDIO CHATLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for all claims arising out of or relating to the use of the Service shall not exceed the amount you paid us in the twelve (12) months prior to the claim.

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Data Retention and Deletion

Data retention periods vary by subscription tier:

  • Free Trial: Transcripts are retained for 7 days of activity
  • Starter: Transcripts are retained for 30 days
  • Plus: Transcripts are retained for 60 days
  • Professional: Transcripts are retained for 90 days

Upon subscription cancellation, you have a 30-day grace period to export your data before it is permanently deleted, regardless of your subscription tier.

We reserve the right to delete accounts that have been inactive for more than 90 days.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

You may terminate your account at any time by canceling your subscription and contacting us to delete your account.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved in the courts of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand.

10. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on the Service.

Your continued use of the Service after such changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

11. Contact Information

If you have any questions about these Terms, please contact us at audio.chatly@gmail.com